PRIVACY POLICY.

The present Agreement regulates all matters concerning cooperation and business relationships that arise or may arise between MONKEYNEO LTD (the Company) and the Client (the Investor) during provision of services to the Clients.

Introduction

MONKEYNEO LTD respects the privacy of all users and is committed to protecting personal information through responsible operational and data protection practices. This Privacy Policy explains how information may be collected, processed, stored, protected, and used when users access the website, dashboard, applications, educational resources, and related platform services. By accessing or using the platform, users acknowledge and agree to the practices described in this Privacy Policy.

Information Collection

An individual becomes a client of Monkeyneo Ltd only after successfully creating an account on www.monkeyneo.com and accepting the terms and conditions.

In the course of account creation and platform use, Monkeyneo Ltd may collect different categories of information depending on how users interact with the services. This may include personal information such as name, email address, phone number, billing details, verification information, account credentials, and support communication history.

Technical Information

Technical information may include details collected automatically when users interact with the platform. This information helps improve security, optimize performance, and enhance user experience.

• IP address
• Browser information
• Device type
• Operating system
• Login timestamps
• Session activity
• Device identifiers

Platform Usage Information

Usage data may include details about how clients interact with the platform. This information is collected to improve functionality, enhance user experience, and ensure secure and efficient operations.

• Dashboard interactions
• Navigation behavior
• Account activity
• Analytics records
• Session duration
• User preferences

Purpose of Information Use

Collected information may be used to support secure operations, enhance user experience, and fulfill regulatory requirements. These purposes ensure that the platform remains reliable, compliant, and responsive to client needs.

• Account management
• Platform security
• Fraud prevention
• User authentication
• Operational improvements
• Customer support
• Compliance obligations
• Analytics and reporting

Security Measures

We implement reasonable technical and organizational measures designed to help protect information from unauthorized access, misuse, disclosure, or alteration.

Security practices may include:

• Encrypted connections
• Access controls
• Authentication systems
• Internal monitoring
• Secure infrastructure

However, no online system can guarantee complete security.

Third-Party Providers

The platform may rely on third-party providers to support essential services and ensure reliable operations.

These providers may process limited information strictly as necessary for operational functionality.

• Hosting services
• Analytics tools
• Security systems
• Email communications
• Operational infrastructure

Policy Updates

Monkeyneo Limited reserves the right to update this Privacy Policy periodically.

Updated versions may become effective immediately upon publication.